Platform Support & Station Onboarding Desk
Contact Information
For technical support, B2B franchise station onboarding, billing inquiries, or integration questions, contact our authorized ShipVance OS platform desk.
Platform Administration
Service Identifier
ShipVance OS
Enterprise Multi-Carrier Logistics & Franchise Dispatch Workstation
Deployment & Cloud Network
Production Web Infrastructure (shipvance.com)
Primary Hub: India (PAN-India Logistics Routing)
Payment Gateway Compliance
Razorpay Certified Gateway Integration
256-Bit SSL Encrypted • RBI Payment Directives Conformance
Customer Care & Support Channels
Official Support Desk
support@shipvance.com
Average response SLA: under 4 business hours
Operating Hours
Monday – Saturday (09:30 AM – 06:30 PM IST)
Dedicated dispatch support for active franchise stations
Grievance & Redressal Escalation
Designated Officer: Platform Operations Lead (ShipVance OS)
Inquiries handled via support@shipvance.com